Main Areas of Responsibility:
Full Time (8 hrs/day); M-F; $15-$16/hr DOE. The Client Services Coordinator contributes to the fulfillment of Meals on Wheels of Albuquerque (MOW) mission by ensuring that all clients receive products and services along with exceptional customer service to maximize client satisfaction.
Additional Areas of Responsibility:
Conducts client intake, processes intake forms, and takes sign-up payments; maintains client information; manages Third Party Pay Programs; prepares daily reports; prepares and mails client correspondence; follow-up phone calls when a client misses meals; answers phone inquiries; manages the Low Income Food Enrichment (LIFE) Program; may require deriving meals to clients; and other assigned duties.
Minimum of three years’ experience managing people, processes, or programs; abides by our values of Compassion, Reliability, Service, and Teamwork; intermediate computer literacy including in-depth knowledge of Microsoft Office and internet functionalities; follows rules and procedures set forth in Employee Handbook; must possess a valid driver’s license; and successful candidate must pass a background and drug test.