Main Areas of Responsibility:
Responds to donor email and voice messages with active problem solving informed by knowledge of NMPBS and department policies.
Enter donor transactions accurately into donor database and researches and resolves issues as needed.
Upon training will actively work with NMPBS Finance to promptly pay vendors. Will research and resolve issues as necessary as generated by vendors.
Runs donor acknowledgements.
Responsible for processing monthly donor contributions.
Additional Areas of Responsibility:
Strong communication, customer service and problem-solving skills; ability to actively listen; ability to handle multiple tasks under supervision and work well in a team setting; experience with and knowledge of computer software; experience handling confidential donor information and contributions; experience with a non-profit; and a desire to support the mission of NMPBS through your work.