Why Your Nonprofit Needs a Volunteer Handbook

Is creating or updating a volunteer handbook something that you have on your To Do list? Join us to learn what information to include in your handbook to maximize the effectiveness of your volunteer program. 

Learning Objectives

  • Define how the organization will utilize volunteers
  • Understand the different types of information to include in a volunteer handbook


Over 350,000 New Mexicans volunteer each year and they all have one thing in common: they want and need  a clear understanding of the organization and their role. Volunteer handbooks ensure that both the organization and the volunteer are clear about expectations and responsibilities. 

Whether your organization needs to create a volunteer handbook or already has one, this session will provide you with an understanding of what to include inside this essential document.




Volunteer coordinators or program staff who work with volunteers


Susan Simons, NNM, CFRE, has been in the nonprofit sector for over 20 years and has worked with committee volunteers, program volunteers, and event volunteers. She has been a Certified Fundraising Professional (CFRE) for over 15 years and received her master’s degree in Nonprofit Management from Regis University in 2010. She now owns her own nonprofit consulting business, Simons Consulting Services, where she has worked with Solace Crisis Treatment Center, Cornucopia Adult and Family Services, Grant County Educational Foundation, United Way of Central New Mexico, and as Interim Executive Director with ALS-NM and St. Martin's Hospitality Center. 

The Center for Nonprofit Excellence often takes photos during our trainings to share on social media. If you prefer not to be photographed, please let us know in the Special Needs field when you register.  

April 24, 2018 11:30 AM   through   1:00 PM
Center for Nonprofit Excellence, United Way of Central New Mexico
2340 Alamo SE, 2nd Floor
Albuquerque, NM 87106
United States
Phone: 505-247-3671
Registration $ 15.00

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