Main Areas of Responsibility:
Case Manager/Navigator will offer Casa Q residents participants a range of services and daily support. This includes client advocacy, case management, linkage to community services (i.e. Mental Health/Substance Abuse services, benefit establishment, health care, educational/vocational services, etc.) with the goal of placement and stability in permanent housing.
Additional Areas of Responsibility:
Act as a liaison with clients by providing a continuity of services as they move through services from homeless to permanent housing. Implement a service coordination model and process which includes the following tasks: pre-screening of potential clients, primary intake and assessment, case plan development, implementation, evaluation and referral to internal and external sources. Meet with clients weekly to monitor and revise case management plan.
Proven ability to work and advocate effectively with LGBTQ+ youth. The ability to manage multiple projects simultaneously and complete weekly deadlines. Knowledge of community services, local resources. Knowledge of case management models, assessment, plan development and intervention techniques. Skilled in written and oral communication. Problem solving and conflict resolution skills Ability to work with diverse communities and exercise mature judgment.