Main Areas of Responsibility:
Responsible for guest referrals, intake and payment, supervision of weekend volunteer, oversee operation of the House in the evening and overnight. Maintains regular contact with Social Services staff at hospitals. Requires overnight stays on one week day and rotating weekends.
Additional Areas of Responsibility:
Work closely with full-time staff to ensure positive guest family experience. Responds quickly and appropriate to all guest requests. Provides instructions to House guests on procedures and services available.
High school diploma or equivalent.
Excellent customer service skills are required to support the Ronald McDonald House, a lodging facility for sick children and their families.