Main Areas of Responsibility:
The Housing Program Case Manager will screen participants; support housing placement; negotiate leases; create a Housing Sustainability Plan focused on housing stability (budgeting, life skills); assist in applying and securing entitlements; conduct assessments and monitor client progress in person and by telephone; provide crisis intervention if needed; assist with landlord/tenant relationship; and provide referrals to Health Care, Behavioral Health Services, Employment, and Daycare.
Additional Areas of Responsibility:
The Manager will maintain case notes, records, and documentation as required by funding sources; attend meetings and trainings; advise Director of Programs of changes in participant progress or needs for support; work with Director of Programs on program projections, management, and development; provide notice of program completion to landlord/program participant; conduct discharges; know emergency procedures; provide On Call Shelter Backup; and other duties as assigned.
The Manager must have proficiency in Microsoft Word and Excel; effective written and oral communication skills; the ability to relate to individuals and families experiencing homelessnes; First Aid and CPR certifications; valid Driver’s License and reliable transportation; knowledge of community resources; and previous housing and case management experience. A Bachelor’s degree in counseling, social work, social sciences, or related studies preferred, or 2+ years of case management or commensurate experience.