Main Areas of Responsibility:
The Information Technology Specialist I is a support member within the Information Management & Technology Services Department and will provide support services for computers, peripherals, servers, network equipment and software/hardware needs. This position will work closely with all IMTS members, end-users and coordinate support efforts with 3rd Party support vendors whether onsite or remotely.
Additional Areas of Responsibility:
This position will have an emphasis on customer support to provide excellent customer service for all end
Two-year degree in Computer Science and/or Technical School Completion required or three years of experience in computer operations or providing technical computer support for users with some networking and telecommunication support. Must possess excellent communication skills. Certifications in A+, Network+, and MCSE (2016 track) are desirable but not required. Other combinations of experience and education that
meet the minimum requirements may be substituted.