Main Areas of Responsibility:
Put your call center management experience and education to work by applying for the ASRT member services manager position! This position is part of a management team that is responsible for managing, coaching, training and mentoring a team of fifteen specialists who are seen as the heart of our nonprofit organization. This position does not require you to have a medical background.
Additional Areas of Responsibility:
We’re looking for someone with three to five years of demonstrated call center management experience. You should enjoy coaching, training and providing prompt, respectful and honest feedback that helps to improve employees’ interactions with members.
Your polished demeanor, exemplary communication skills and ability to remain poised under pressure will allow you to build rapport and collaborate across departments and interact with all levels of a busy, high-performing work environment.