Retail Services Manager

Job Description
Type of Job: 
Main Areas of Responsibility: 

The Georgia O'Keeffe Museum in Santa Fe, NM is seeking a Retail Services Manager to take its retail operations to new heights. The Retail Services Manager oversees all aspects of retail operations at the O’Keeffe, including two brick and mortar stores, a robust e-commerce operation, and a wholesale operation, whose revenues exceed $2M and comprise a substantial portion of all annual organizational income.

Additional Areas of Responsibility: 

Oversee all aspects of Museum retail operations; create retail events such as member promotions, holiday shopping events, pop-ups; train and supervise Retail Services team creating friendly, visitor centric, profitable retail experience, while building positive employee environment; work w/Museum departments to create a marketing/promotional strategy and further other organizational initiatives; and complete special projects consistent with level of responsibility for position.

Other Information/Requirements: 

7 years’ Museum Retail experience preferred; a strong, creative, data-driven understanding of museum retail; experience growing revenue, shaping and monetizing a brand, including licensing and product development; outstanding written and verbal communication skills; knowledge of computerized point of sale (POS) systems (knowledge of Counterpoint POS a plus); and ability to work flexible hours including weekends, holidays, and evening events as needed.

How to Apply: 

Please send your resume to: [email protected] The Georgia O’Keeffe Museum is an equal-opportunity employer and considers all candidates for employment based on such factors as knowledge, education, skill, experience, the ability to perform required activities and availability, and without regard to race, religion, color, sex, sexual orientation, age, ancestry, citizenship, national origin, disability or any other legally protected status.

Contact Information
Georgia O’Keeffe Museum
217 Johnson Street
Santa Fe
New Mexico
Zip/Postal Code: 
Business Phone: 
(505) 946-1086
Email Address: 
Internal Info
Date to Post: 
Mar 30 2021
Date to Remove: 
Jun 28 2021

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