Volunteer Management

Volunteers are a vital part of nonprofit organizations. If you are looking for volunteers, please visit our Volunteer Connection directory and post your volunteer opportunities. 

Policies and Procedures

• Take Root: Volunteer Management Guidebook - manual with worksheets and templates by HandsOn Network
• Developing and Managing Volunteer Programs - information, guidelines, templates and tutorials from the Free Management Library
• A Volunteer Communications Strategy: 13 Steps to Driving Recruitment, Engagement and Leadership - article by Nancy Schwartz
• Staff Resistance and the Highly Skilled Volunteer - article by Susan J. Ellis
• Volunteer Management Audit - analyze the effectiveness of volunteer program by Susan J. Ellis ($)

Service Learning

• National Service-Learning Clearinghouse - website with resources for service-learning
• Service Learning Mentor Manual - Amy Biehl High School's manual for organizations
• Anatomy of Successful Feedback Conferencing - discussion guide for providing constructive criticism to service learning students
• Age Appropriateness in Youth Service Activities Grades 9-12 - overview of developmental themes and sample projects by HandsOn Network
• Service Project Evaluation Survey - sample survey from HandsOn Network
• National Youth Leadership Council - website with articles and resources for service learning

Starting a Volunteer Program

• Starting a Volunteer Program - outline of important elements to consider by Points of Light
• Writing Volunteer Position Descriptions - outline of things to include by ServiceLeader.org

Skill-Based Volunteering

• Readiness Roadmap - resources to help nonprofits utilize skill-based volunteers by Common Impact, Points of Light, Taproot Foundation and Capital One Financial Corporation

Virtual Volunteering

• The LAST Virtual Volunteering Guidebook: Fully Integrating Online Service into Volunteer Involvement - book by Jayne Cravens and Susan J. Ellis ($)
• Skills for Change - microvolunteering, post or find online volunteering opportunities

Youth Volunteers

• Ready-Set-Go Resource Guide - best practices and strategies to engage youth and family volunteers by GenerationOn
• Toolkit for Family-Friendly Managed Projects - toolkit by GenerationOn
• Youth Waiver Form - sample by HandsOn Greater Phoenix
• Liability Form Template - template by Wildfire Preparedness

Software

• How to Choose a Volunteer Management System - by KnowHowNonprofit.org
• List of Volunteer Management Software by Jayne Cravens
• A Consumers Guide to Software for Volunteer Management - by Laura Quinn, Kyle Henri Andrea, Chris Bernard and Jay Leslie, Techsoup.

Value of Volunteer Time

• Volunteer Calculator - by HandsOn Network to calculate the economic impact of volunteers
• Independent Sector Value of Volunteer Time - national average and information by state
• Tracking Volunteer Time to Boost Your Bottom Line: A Complete Accounting Guide - article by Blue Avocado
• Volunteer Talent + Time Tracking: The Future of Volunteer Programs - article by VolunteerMatch

Volunteer Recognition

• Volunteer Appreciation Guide - ideas and resources by Wild Apricot
• Collection of articles, reports, and blog posts on volunteer recognition- by Energ!ze

Websites

• New Mexico Commission for Community Volunteerism - AmeriCorps, MLK Day of Service
• ABQ Volunteers - City of Albuquerque
• Council for Certification in Volunteer Administration - advances the profession and practice of volunteer resource management 
• Engerg!ze - training, consulting and publishing focused on leaders of volunteers
• HandsOn Network - training, resources and networking that equip agencies to engage volunteers in meaningful service
• ServiceLeader.org - tips and articles for volunteer leaders and managers, including virtual volunteering resources
• Volunteering in America - trends, statistics, tools and resources on volunteering and civic engagement
• Volunteermark Blog - blog posts and podcasts on maximizing the volunteer experience
• Volunteer Management Resource Center - Verified Volunteers